Privacy Policy

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Calorie Count deploys a strategy to protect the privacy rights and extends it to the collection, use and disclosure of personal information that we collected in connection with one of our offered services, or benefits, so for example, whether on our website you purchase services, products or even when you contact our partners or our customer service we ensure data privacy.

Please take a moment to read the following document, in which information about how we handle your personal information, what kind of data is collected, how and for what purpose the data is used, with whom we share this data and how we safeguard your personal information. Your privacy is a top priority at Calorie Count, and we put our best efforts to protect these rights.

Why we collect personal information?

We collect your personal information to provide customized services for the plan chosen. In addition, your personal information also helps us in improving our offers & keeping you posted on the latest product announcements, product updates, promotions and other current developments.

Publicly available information is public

If you use a message board (bulletin board), a forum or a chat room on a Calorie Count website, you should be aware that any such information which you provide, may be viewed by other users as well. Information that you provide to any of these forums can be read by others or recorded or even used to send unsolicited messages. Calorie Count will not be responsible for any information that you submit on your own in these forums which might allow you to be identified.

When we disclose personal information?

Calorie Count takes your personal rights very seriously. Your contact information is awarded the highest importance & will never be mis-used or sold by us to any third parties. In the event of it being necessary that to provide a service bought by you on our website, we may share the information with the relevant experts (internal or external) who inturn would be responsible for delivering certain coaching or expertise in connection with our services at your disposal. Moreover, for the benefit of our customers, it might be necessary or advantageous for Calorie Count to provide third parties with certain personal information, so that they can process such information for the betterment of service delivery. These partners may help us process or analyze such information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data to provide customer service that is available, assess your interest in our products and services, customer research or to pursue studies or complete polls regarding customer satisfaction. These companies are also obligated to protect your personal information in accordance with the Calorie Count strategy for the protection of personal rights, unless you have received a specific information at the time of data collection.
Without disclosure of such information it would be difficult or impossible to deliver certain services or for example ordering and supplying the products, providing customer service, using the feedback to improve our products & services, offers & content on our website. Sometimes, we may be forced to disclose personal information by law or due to a legal regulation. We may also disclose information about you if our legal experts are convinced that this is the matter of a law enforcement.

How do we protect your personal information?

Calorie Count takes precautions, including administrative, electronic, and physical procedures, to protect your personal information against loss, theft and misuse, and unauthorized access, disclosure, alteration and destruction. The industry-standard SSL (Secure Sockets Layer) has been used on all web pages where personal information has been asked. Thus the confidentiality of your personal information and credit card information while accessing our website is always guaranteed. You too can also help us by taking some precautions to protect your personal information online, for example, changing your password often, using a combination of letters and numbers in your password and making sure to always use a secure web browser.

Integrity of your personal data

We humbly request you to submit right & accurate data wherever it’s asked. This is extremely essential for the correct functioning of the program that you have bought on our website. A wrong data will compromise the service delivery leading to undesired results. Of course, you always have the right to access the personal data provided by you and to change it as per the needs. You can help us to ensure that your contact information and preferences are accurate, complete and up to date. We request you to check this information regularly.

Cookies and other technologies

As is common on many other websites, our site also use "cookies" and other technologies to provide superior services and to get a better insight into which parts of our websites are particularly popular, how our internet guests move on to the site and how much time they spend in certain areas. In addition, we use cookies and other technologies to make sure that our online advertising is bringing customers to the relevant products, services or the benefits page. We use cookies and other technologies to study traffic patterns on our site so that we can improve its design and functionality, and to study the effectiveness of our customer communications. And we use cookies to make the website even better in understanding your needs and providing you with more convenience when navigating the site in each visit. Certain information like the Internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), reference and end pages, operating system, date and clickstream data etc. are not used to draw any conclusions about an individual user, but are used to analyze trends, administer the site, track users' movements around the site and to gather demographic information about our user base as a whole. In some of our email messages we use a so-called "click-through URL," which are linked to the content on the Calorie Count website. If you use such a URL address, you pass through our web server before you land at the destination web page. We pursue these "click-through" data, to determine the interest in certain topics und to measure how effectively it communicates with our customers.

Our company-wide commitment to protecting your personal privacy

As already mentioned, Calorie Count takes your personal rights very seriously. We also have strict guidelines for all our employees, experts etc. to ensure full data privacy. Adequate precautions are exercised to achieve this goal. However, despite the efforts, no security measures are impenetrable and no data transmission method can be guaranteed against any possible interception or any other type of misuse. Calorie Count will promptly notify you as required by applicable law in the event of breach of security and compromise of your Personal Information.
We would like to mention that Calorie Count website may contain links to websites operated by other companies. We do not take the responsibility of your data privacy on such websites and hence would recommend that you read their Privacy Policy for more information.

Questions about the protection of individual rights

If you have any questions or concerns regarding our strategy for the protection of personal rights, or data processing, please do contact us. Please send an email to us on support@caloriecount.ae
Calorie Count reserves the right to update, change or modify this Privacy policy from time to time. However most changes are expected to me minor. If there are any changes made which are significant, we will provide a more prominent notice. If you have account with Calorie Count, you should check the message forums / notification area for alerts to these changes. You will be deemed to have agreed to any such modification or amendment by your decision to continue using the Website and/or Applications following the date in which the modified or amended Privacy Policy is posted on the Website.